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I booked a vacation home through their website, and overall it was an average experience. 🤷♀️ The website was easy to navigate, and I found a few options that met my requirements. However, when it came to customer service, I felt a bit ignored. 😕 I had a few questions and concerns, but it took quite some time to get a response. When I finally did get a response, it was not very helpful or friendly. The booking process itself was smooth, but the information on the website was not entirely accurate. 😔 The house I booked had a few issues that were not mentioned, which was disappointing. On the positive side, the price was reasonable, and the check-in process was efficient. Overall, it was an okay company to book with, but I expected better customer service and more accurate information. 🤔💭