🐾 Recently, I visited Madison Animal Care Hospital...
🐾 Recently, I visited Madison Animal Care Hospital and overall, my experience was average. The clinic seemed neat and well-organized, with a friendly receptionist who greeted me upon arrival. The waiting area was comfortable and calming, which was great for anxious pets like mine. However, the wait time to see the veterinarian was longer than expected, leaving both myself and my furry companion slightly restless. The veterinarian seemed knowledgeable and provided the necessary care to my pet. Despite this, I felt that the staff lacked a personal touch and didn't go above and beyond to address my concerns. Additionally, communication could have been improved as I had to repeatedly inquire about the progress of the examination. Overall, the clinic was tidy and reliable, but I think there is room for improvement in terms of customer service and communication. 🐶🐱