T

Tran Hai

8 aylar önce

As a customer, I found the online banking experien...

As a customer, I found the online banking experience to be efficient and user-friendly. The website navigation was smooth, and I could easily access my account information and perform transactions. However, I did encounter some delays in customer service responses, which affected my overall experience. The lack of timely assistance was a drawback in resolving my queries. The security measures in place were reassuring, but the company could benefit from improving their responsiveness to customer inquiries. Overall, the company's online platform provided convenience, but the customer service aspect could be more responsive to enhance the overall experience. 👍🏼

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