Lorraine Dermoushegian

İnceleme Multiregional transittelecom

I recently had an experience with a telecommunicat...

I recently had an experience with a telecommunications company that left me feeling quite neutral. The website was easy to navigate and their services were adequately displayed. However, I found the overall experience to be average at best. The customer service representatives were polite but lacked proactiveness in addressing my concerns. The response time for resolving my issues was also quite slow, which was frustrating. Additionally, the pricing seemed reasonable at first, but hidden fees were later added, making it more expensive than anticipated. On the positive side, their network coverage was decent and the quality of the service was satisfactory. Nonetheless, based on my experience, I would rate this company as average. They have room for improvement in terms of customer support, pricing transparency, and speed of issue resolution.