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Annette Brown

8 aylar önce

As someone who recently utilized the services of t...

As someone who recently utilized the services of this insurance brokerage, I found the overall experience to be satisfactory. The website provided comprehensive information, and the ability to connect with agents online was convenient. However, the lack of personalized attention and the delayed response times were areas of improvement. Despite this, the range of insurance products and the ease of navigating the website were commendable. The insight provided by the agents was helpful, but the customer service experience fell short of expectations. Overall, the experience was average; additional focus on prompt communication and a more personalized approach would greatly enhance the customer experience. 🙂

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