Ron Chen

İnceleme Fitts insurance agency, inc.

I recently had the opportunity to interact with th...

I recently had the opportunity to interact with the team at this insurance agency, and overall, my experience was average. Their website is user-friendly and provides a good amount of information, which I found helpful. However, the communication with their representatives could be improved. I encountered some delays in getting responses to my inquiries, and I felt that the follow-up could have been more proactive. The pricing was competitive, but I expected a more personalized approach based on their reputation. Despite these areas for improvement, they were able to provide me with the coverage I needed. In conclusion, while there is room for enhancement in their customer service, their website and product offerings are noteworthy.