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Their service and sales technicians are here to assist you and are recognized as some the brightest, most devoted and the friendliest staff in the web hosting business. They offer support 24x7x365 with their email ticket system. Your satisfaction is of the utmost importance to us and their team will work to resolve any issues you may have to your satisfaction within the first contact, however if for any reason there they need further research you will always be able to count on a prompt reply with the resolution.