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As a customer, I recently had the opportunity to work with this law firm and overall, my experience was just average. 🤔 The website was easy to navigate and provided helpful information about their services. However, I found the response time to be quite slow, which was a bit frustrating. 😕 The lawyers were knowledgeable and professional, but I felt that they lacked a personal touch in their interactions. 🙁 While they were able to resolve my legal issue, I didn't feel that they went above and beyond to ensure my complete satisfaction. 🤷♀️ In terms of billing, their fees were reasonable but I would have appreciated more transparency in their pricing structure. 💸 Overall, I would consider this law firm for legal assistance, but there are certainly areas where they can improve to provide a better customer experience.