I recently purchased a water filtration system fro...
I recently purchased a water filtration system from this company and I have mixed feelings about the experience. On the positive side, the product itself seems to be of good quality and is functioning well. However, I was disappointed with the lack of clear communication regarding the installation process. The website promised professional installation services, but I ended up having to figure it out on my own. Additionally, I found the customer service to be somewhat lacking in terms of responsiveness and knowledge about their own products. Overall, the product is satisfactory, but the overall experience could have been improved with better communication and customer support.