As a customer of the company, I found my experienc...
As a customer of the company, I found my experience to be quite average. The website, cfgllc.com, provided the necessary information about the company's services, but it lacked a certain level of user-friendliness. Navigating through the pages could be a bit confusing at times.
In terms of customer service, while the staff was polite and responsive, I felt that their level of knowledge and expertise was only satisfactory. It would have been great to receive more in-depth and personalized advice, especially when it comes to financial matters.
One positive aspect was the company's partnership with GBS Insurance and Financial Services, Inc., which helped expand their range of offerings. However, I would have appreciated more transparency regarding this collaboration.
Overall, Cohn Financial Group lacks the wow factor and falls short of standing out from competitors. They have the potential to improve their services by enhancing their website's usability and providing more customized guidance to clients.