I recently had an experience with the local fire d...
I recently had an experience with the local fire department based in Columbia. While browsing online, I came across their website, ccfd8-7.com, which provided me with helpful information about their services and contact details. I reached out to them via their provided phone number and was met with friendly and professional service by their staff.
However, my overall experience with the company was just average. Although they were prompt in responding to my inquiries, I found their customer service to be lacking. The representative seemed disinterested and did not fully address all of my concerns. Additionally, the website could benefit from a more user-friendly layout and improved navigation.
On a positive note, the Columbia fire department did display competence and knowledge in their field. Their expertise was evident, and I appreciate their dedication to keeping the community safe. If they were to focus on enhancing their customer service and website user experience, they could greatly improve their overall rating.