I recently used a logistics service from a company...
I recently used a logistics service from a company with a website "cwtlimited.com.sg". Overall, my experience was fairly average. The website was easy to navigate and provided basic information about their services. However, I did find it lacking in terms of interactivity and personalized customer support.
When it came to the actual delivery process, there were no major issues. My package arrived within the estimated time frame and in good condition. However, I would have appreciated more proactive communication about the status of my shipment, as I had to reach out to them for updates.
The pricing was reasonable and competitive, but I found that there were limited options for customization or additional services. Overall, while the service provided by this company was satisfactory, there is definitely room for improvement in terms of customer engagement and communication.