I recently used the services of Direct Digital Con...
I recently used the services of Direct Digital Controls, Inc. for my building's climate control system. The website was user-friendly and provided a lot of helpful information. However, I encountered a few difficulties in reaching their customer service for some follow-up questions. It took longer than expected to get a response. Additionally, I found the pricing to be on the higher side compared to similar companies. On the positive side, the technicians who came to install the system were knowledgeable and professional. Overall, the experience was average. I hope they can improve their responsiveness and pricing to provide a more competitive and satisfying service. 👍🏼