The experience with this company was average. The ...
The experience with this company was average. The website, jacksgls.com, was easy to navigate and had all the necessary information. However, the customer service could use improvement. I had a few questions about their products, but I couldn't find a way to contact them directly through the website. The lack of a phone number or live chat option was a bit frustrating. I ended up emailing them and received a response after a couple of days. The response was helpful, but the delay in getting a reply was disappointing. The company's product selection is decent, but prices are on the higher side compared to similar companies. Overall, the company is average. If they improve their customer service response time and offer competitive pricing, it could enhance the overall experience for customers.