I recently had the opportunity to use the transit ...
I recently had the opportunity to use the transit service provided by Monroe County Transit Authority and overall, it was an average experience. The company's website, gomcta.com, is user-friendly and offers helpful information, such as schedules and fare details. However, I found the buses to be reliable but not always punctual. On some occasions, I had to wait longer than expected for a bus to arrive. The bus drivers were generally polite and professional, but I did encounter a few instances where their customer service could have been more friendly and accommodating. The fares were reasonable, considering the distance covered and the service provided. Overall, while Monroe County Transit Authority offers a convenient option for public transportation, there is room for improvement in terms of punctuality and customer service.