As a regular traveler, I used their services for a...
As a regular traveler, I used their services for a recent trip. The website was user-friendly and made it easy to browse through various travel options. However, I found the customer service to be just average. The response time to my inquiries was a bit slow, and the overall communication could have been more efficient. The trip itself went smoothly, but I feel there was a lack of personalized attention and follow-up during the process. Although the trip was enjoyable, I expected a higher level of service and attention to detail. I hope they can work on improving their customer service to match the convenience of their website.