8 aylar önce
As a customer, I recently had an average experienc...
As a customer, I recently had an average experience with this company. Their website, progressfire.com.au, provided basic information about their services, but it lacked a user-friendly interface. It was challenging to navigate through different sections, making it difficult to find specific details. The overall design seemed outdated and could benefit from a modern refresh.
In terms of customer service, it was satisfactory. The staff I interacted with were helpful, although responsiveness could be improved. It took longer than expected to receive a response to my inquiries, which was a bit frustrating.
The quality of their services, however, met my expectations. The team was prompt and professional when handling the task at hand, ensuring the fire safety equipment was installed correctly and functioning properly.
Overall, my experience was average. While the company provided satisfactory services and had a helpful staff, there is room for improvement, particularly in terms of website design and customer service responsiveness.