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Bir 12v su ısıtıcısı aldım ve 3 sefer sonra paketlendi. Kendi sistemleri üzerinden şikayet gönderdiler, cevap alamadılar. Sanırım müşteri hizmetleri umurlarında değil.
ÇevrildiBu şirket, Valma markası için bir iletişim noktası görevi görür. Valma'dan bir ürünle ilgili bir şikayet ile ürün destek departmanına döndüm. Muamele düpedüz berbattı; onlar sadece: "Rahatsızlıktan dolayı özür dilerim" dediler. Bana yedek ürün gönderme önerim kabul edilmedi. Kısacası, şikayetim, ürünün iddia edilen özelliklerden yoksun olması ve - aslında - uzmanlar arasında büyük bir üne sahip olan başka bir üreticinin (Kaplumbağa Balmumu) aynı (!) Adlı bir ürüne binmeye çalıştığı ile ilgiliydi. Valma ürününün gereksinimleri karşılamadığı, piyasadan çekildiği gerçeğinden anlaşılmaktadır. şikayetim ciddiye alınmadı. Beni ağırlamak için hiçbir şekilde girişimde bulunulmadı. Şikayetlerin ele alınması bu şirkette ciddi şekilde yetersizdir.
Çevrildi17: 30'a kadar açık, ancak maalesef artık 17.00'den sonra kaydedilmiyor. . . .
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