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La Estancia Apartmanlarında 4 1/2 yıldır kiracıyım ve yönetiminizin küstahlığı ve beceriksizliği beni çok üzüyor.
Dairelerin bakımını yaptığınız, ucuz malzeme ve işçilik kullandığın içler acısı durumları yaşadım. Yöneticileri o kadar değiştirdin ki, yetişmek zor, ön siparişlerin kaybolması, en azını söylemek gerekirse profesyonellik eksikliği. En son yöneticiniz, kabalık ve ilgisizlikle listenin başında, müşterilerle konuşma becerisinden tamamen yoksun.
Bazı onarımların yapılması için mektuplar yazdım, telefon görüşmeleri yaptım, her ay yapılacağına söz verdim ama hepsi yalan.
Kirayı toplama cüretine sahipsiniz ve bu parayı onarım yapmak, hasarlı eşyaları değiştirmek, kiracılara saygılı ve özenli davranılmasını sağlamak için kullanma sorumluluğunuzu kaybedersiniz. Çamaşır makinelerine ve kurutuculara uygun bakım yapılmıyor, dörtte birini yiyor ve bu çamaşırhanenizde kaybettiğim 5.25 $ 'lık geri ödeme istiyorum. Mülkünüzde SİZİ SORUMLU kılan bu kuruluşa sahipsiniz. Kiramı tam olarak ödüyorum, profesyonel bir nezaketle sorumluluk alma konusundaki küstahlığınızdan dolayı kiradan 5.25 $ düşsem nasıl istersiniz? İşe aldığınız kişiler beceriksiz ve ihmalkardır ve işinizi nasıl yürüttüğünüzü söylemeye gerek yok, şirketinizin kalitesinden söz ederler.
İçtenlikle,
Wanda Waleska deiter
