I recently purchased a furnace from a company and ...
I recently purchased a furnace from a company and had an average experience overall. The website was easy to navigate and provided detailed information about their products. However, I was disappointed with the customer service. It took a while for them to respond to my inquiries, and even then, the responses were not very helpful. The delivery of the furnace was also delayed, which was quite inconvenient. Once the furnace was finally delivered, I found it to be of decent quality, but it did not exceed my expectations. The installation process was straightforward, thanks to the clear instructions provided. While I appreciate the affordability of their products, I believe there is room for improvement in terms of customer service and delivery efficiency. Overall, my experience with this company was average.